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What Others Say

As Stephanie’s manager for over five years, I’ve come to know her as a dedicated, imaginative, incisive reporter and writer… regularly and reliably producing brilliant stories and truly deep analysis, burrowing into subjects where others are all too often willing to accept the common and received wisdom.

–David Rosenbaum, Editor

Stephanie is a veteran reporter who knows how to find and connect with the right sources and deliver thorough, engaging stories. Whether it’s her investigative cover stories or bright news pieces, Stephanie delivers. She is flawless on deadlines. Her sly sense of humor and graceful style are also reflected in her prose.”

–Laurianne McLaughlin, Editor-in-Chief

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The Latest

What the Top Restaurant in U.S. Can Teach About the Digital Economy

Celebrity chef Grant Achatz and business partner Nick Kokonas have been shaking up the fine-dining scene in Chicago since launching Alinea in 2005. Now they aim to disrupt the decades-old dining reservations process with a cloud-based platform that enables restaurants to sell seats the way theaters and sports teams do.

Sherry Turkle: We Need to Talk

We talked to Turkle about the value of human interaction that is unmediated by technology, when to choose talking over texts and e-mail, and how corporate leaders can revive conversation in the digital workplace.

Countering the Growing Threat of Cyber Blackmail

Cyber blackmail presents corporate leadership with the age-old dilemma: to pay or not to pay. The answer is complicated because it’s not always clear what you are paying for. But there are steps companies can take to avoid being placed in this perilous position in the first place and protocols that can help guide organizations once they find themselves there.

Bring Your Robot to Work

As debate rages over the impact of robots on jobs, an interesting thing is happening: Robots aren’t simply evolving as human replacements, they’re also becoming collaborators and extensions of human abilities.

Creators: Social is the New Black

Rather than hope for the blessing of an influential editor to launch her to fame, designer Rebecca Minkoff teamed up with her brother Uri, a software entrepreneur, to form direct relationships with customers using emerging technology platforms.

7-Eleven Takes a Big Gulp of Customer Data

The ubiquitous convenience store chain updates its loyalty program from punch cards to a mobile app for super-frequent patrons
.

The CMO.com Interview: Uri Minkoff, CEO of Rebecca Minkoff

Sister and brother Rebecca and Uri Minkoff bring a yin and yang to their high-end fashion brand.

The Future Of Robotics: More Ironman, Less Terminator

As robots take over increasingly complex tasks, new forms of man-machine interaction will emerge and the structure of both industry and society will evolve to accommodate this emerging and symbiotic relationship.

Safeguarding the Internet of Things (WSJ/subscription required)

The Internet of Things delivers new ways to create and capture business value, but also creates some frightening new vulnerabilities that organizations must take specific actions to address.

Creators: Lessons From the CEO of the Maker Movement

You could call Mark Hatch the chief executive of the maker movement. Hatch runs TechShop, the first international chain of membership-based, do-it-yourself fabrication facilities in the U.S.

Contact Centers Face Growth Challenges (WSJ/subscription required)

A cohesive contact center technology strategy can support business expansion and enhance the customer experience.

Boards on High Alert Over Security Threats

Fear of cyberattacks has corporate directors on edge. CIOs must paint a realistic view of the company’s security posture and steer the conversation toward managing business risk.

CMOs Are Beginning to Fill CEO Seats

In early March McDonald’s former chief branding officer took over as CEO. Facing its biggest sales slump in more than a decade, it’s not surprising that the fast-food giant is looking to its marketing executive to engineer a corporate turnaround. But he’s just the latest marketer to take charge of a major company in recent years.

Supply Chain Fraud: Theft That’s Hidden in Plain Sight (PDF)

Companies are losing trillions – yes, trillions – of dollars each year to internal and external theives. Yet they may not even know it. Here’s why.

The IT Outsourcing Price Wars Are On

Outsourcing customers are seeing some IT services prices dip as much as 40 percent. But industry experts advise caution during this period of industry transition.

The CMO Interview: Brad Haugen of Entertainment Powerhouse SB Projects

SB Projects may not be a household name outside of the entertainment industry, but chances are you know its work. The 6-year old company is responsible for discovering such recording artists as Justin Bieber, Ariana Grande, and Carly Rae Jepsen—to name a few.

Building IT for Worst-Case Scenarios

The World Bank overhauls IT so it’s better prepared to do business in global hotspots where war, disease and poverty may be among the challenges of everyday life.

No Bugs Allowed

At nuclear power plants, mobile app development can’t be quick and dirty.

CIOs Vs. Cancer

A coalition of IT chiefs are on a mission to put cancer out of business.

HBR: Making the Real-Time Enterprise a Reality (PDF)

Business-to-business and business-to-consumer companies, private- and public-sector
organizations alike are transforming not only their systems but also their cultures and processes, to take advantage of an increasing volume of data collected in the moment.

The Make-For-Me Future

 Some commodities are just commodities. Everything else is up for grabs.

Make Way for Millennials (PDF)

No chilled vodka in the company fridge? No worries. Here are better ways to engage Gen Y.

Can Customization Be Profitable? (PDF)

From bespoke leather stitching on a Maserati Grancabrio to do-it-yourself soda flavors at a Coca-Cola Freestyle fountain, customers are increasingly demanding – and getting – individual customization from companies.

A New Industrial Revolution: The Innovation Economy and Manufacturing (PDF)

We are leaving the industrial economy and entering the innovation
economy, where manufacturing is a commodity and the idea – intellectual
property (IP) – trumps all.

Invasion of the Data Scientists

Leading HR departments are turning to “talent analytics” for a wide range of staffing issues, and CIOs are at the center of this data-driven transformation.

Flying Blind (PDF)

Airlines have the data they need to reduce delays from equipment problems–and even to stop problems before they occur–saving billions and making customers happier to boot. Here’s how to do it.

Gambling on Startups (PDF)

Partnering with no-name vendors can lead to a big payoff or a total bust.

KPIs of the Planet: Integrating Sustainability into Corporate Decision Making

Doing well by doing good is an admirable goal. But business decisions are built on the bottom line.

IBM Beats Indiana in Outsourcing Case No One ‘Deserves to Win’

A rare and costly judgment in favor of the IT service provider yields lessons about the folly of public sector mega outsourcing deals, the importance of a detailed contract, and why IT can’t outsource responsibility.

New Sheriff in Town

Texas state CIO wrangles outsourcers into unusual deal.

Boeing Adopts Sci-Fi Data Manipulation Model

Boeing’s defense business wanted to interact with battle simulations using the same gestural input Tom Cruise used in the movie “Minority Report.”

Paging Dr. Watson (PDF)

Wellpoint leverages the famous IBM supercomputer to improve cancer treatment plans.

Selected Works

publication logos

IT in the Aftermath: At the Center of a New World
CIO Magazine

On Facebook: My mother, my ‘friend’
The Christian Science Monitor

Iceland’s Dillemma: Privacy Vs. Progress
CIO Magazine

New Deals on Used Wheels (PDF)
Good Housekeeping

Endgame (Content for film’s website)
PBS Masterpiece

Why the Recession Isn’t Driving Down Outsourcing Prices
The New York Times

Life Insurance: Never Trust a Salesman
SmartMoney

Wireless Winelist (PDF)
CIO magazine

Saving Chrysler (PDF)
CIO magazine

Grill-Beer Pairings
Thrillist Boston

Bound to Fail (PDF)
CIO magazine

What CEOs Want from Their CMOs
CMO.com

Backsourcing Pain (PDF)
CIO magazine

A Call to TIe Pay to Risk (PDF)
CIO magazine

Your World… Hacked (PDF)
CIO magazine

Biography

Stephanie Overby is an award-winning reporter, writer, and editor with more than twenty years of professional journalism experience. For the last decade, her work has focused on the intersection of business and technology, but she has written about everything from wedding planning to Wall Street during her career.

Stephanie’s articles been featured in a variety of publications, including Good Housekeeping, BusinessWeek.com, WGBH Interactive, CIO magazine, Christian Science Monitor, CMO.com, Thrillist, SmartMoney, Inc.com, NYTimes.com, TheKnot.com, The Industry Standard, Cars.com, Silicon Alley Daily, PCWorld.com, and HOTELS.

Stephanie’s work has been recognized by the American Society of Business Publication Editors (ASBPE);  American Business Media’s Jesse H. Neal Awards; the Trade, Association, and Business Publications International’s TABBIE awards, and the National Magazine Awards.

Click here to download her full resume.